Safety Tip: Whenever you experience a power outage, whether it's just your house or the whole neighborhood, call PEPCO at 877-737-2662 to alert them.
PEPCO staff repeatedly state that while they would know if a transformer was out, they do not have any technology that tells them if a specific house or specific block is out of power. Whether it’s just your house or your neighborhood, someone needs to call the power outage in to PEPCO.
When I am in that situation, if my power is not back on by PEPCO’s first estimate, I call them again for an update. If that new estimate passes and my power is not back on, I call them again. I repeat the process until my power is back on.
PEPCO staff repeatedly state that while they would know if a transformer was out, they do not have any technology that tells them if a specific house or specific block is out of power. Whether it’s just your house or your neighborhood, someone needs to call the power outage in to PEPCO.
When I am in that situation, if my power is not back on by PEPCO’s first estimate, I call them again for an update. If that new estimate passes and my power is not back on, I call them again. I repeat the process until my power is back on.
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